Shipping policy

Delivery Areas and Shipping Time

Country

Delivery Time

Shipping Cost

Japan

2-9 business days

$4USD

South Korea 8-13 business days $4USD

Singapore

6-10 business days

FREE

Malaysia

8-12 business days

FREE

Thailand 10-14 business days FREE
Australia 16-21 business days $4USD

United States

9-16 business days

$5USD

United Kingdom

6-12 business days

$4USD

France

7-12 business days

$4USD

Germany 8-13 business days $4USD
Italy 9-16 business days $4USD
Spain 9-16 business days $4USD
Ukraine 18-25 business days $4USD
Canada 15-19 business days $7USD
Netherlands 15-21 business days $4USD
Denmark 15-21 business days $4USD
Switzerland 15-21 business days $4USD
Ireland 15-21 business days $4USD
Austria 15-21 business days $4USD
Poland 15-21 business days $4USD
Czech Republic 15-21 business days $4USD
Finland 15-21 business days $4USD
Romania 15-21 business days $4USD
Greece 15-21 business days $4USD
Luxembourg 15-21 business days $4USD
Bulgaria 12-21 business days $4USD
Croatia 15-21 business days $4USD
Estonia 15-21 business days $4USD
Latvia 15-21 business days $4USD
Lithuania 15-21 business days $4USD
Hungary 15-21 business days $4USD
Portugal 15-21 business days $4USD
Slovakia 15-21 business days $4USD
Slovenia 15-21 business days $4USD
Sweden 15-21 business days $4USD
Belgium 15-21 business days $4USD
United Arab Emirates 13-15 business days $7USD
Saudi Arabia 15-20 business days $7USD
Kuwait 15-20 business days $7USD
Qatar 15-20 business days $7USD
Israel 10-20 business days $7USD
Philippines
7-14 business days FREE
Vietnam 7-12 business days FREE
Mexico 12-19 business days $7USD


COVID-19 delay:
Please note that during the COVID-19 period, international packages are experiencing longer transit times due to shipping carrier delays. During the special time, international shipping may take up to 2-5 weeks.

Order Tracking

Shipping time is calculated starting from the time when your order is dispatched from our warehouse, rather than from the time of order placing. Invalid addresses, customs clearance procedures or other similar reasons, may increase the estiFmated shipping time. Thanks for your patience.

When your order is dispatched from our warehouse, you can find your tracking number in「My Account-My Order」. You can track your package using that number on corresponding shipping providers' websites or through their customer services.

Meanwhile, you will receive a shipment confirmation email. The email will contain the tracking number at the bottom. You can click the tracking link or type the tracking number into https://www.17track.net/ to check the status of your order.

Order-to-Delivery Process, ODP

ODP is divided into two stages:

Order processing time: the time we need to get your order ready to be shipped. It relates to stock confirmation and quality inspection, and usually takes 2-5 business days.

Shipping time: the time it takes for the shipping services to deliver the package to your address since they pick up the package from our warehouse. Shipping time varies depending on your specific location.

Other Questions

If you have other questions relating to shipping, please visit the FAQs for more information or contact our customer service team by clicking HERE.